– Changes to delivery addresses are not possible once the order is placed. – We are also not able to update with ETA on timings other than the above delivery window, as this does become quite hard for us to manage expectations. We are not able to facilitate only weekend and only weekday deliveries. – Please ensure the address you have nominated can accept deliveries on the weekend and during the week including holidays. – Delivery to a Parcel collection point is not possible. Please email our team so we can confirm a date and time for you to pick it up. You’ll get a notification about your missed delivery, so you can pick your item up in person. If unsuccessful and it’s not safe to leave, you will be required to collect your order from our storage facility. If you’re not home, our driver will find a safe spot to leave your order. Please note we will attempt 1 delivery to your location. Please note pick-ups are no longer facilitated.All Regional orders are dispatched from our Brisbane warehouse. You will receive an email from Australia Post with your tracking code once your order has been packed. We offer standard delivery Australia-wide. Regional Store – Dispatch will occur by Fri 22nd Sep.Melb + Syd – Sat 22nd Sep to Sun 1st Oct.Please allow extra time for your deliveries to arrive during busy periods. However, in many cases, orders are delivered earlier than estimated. Please note that the delivery timeline is an estimate only, and we cannot guarantee delivery on or before a specific date. Please note Perth, NT and TA are not currently available on our online shop and we can't ship to these areas. If you shop more than once during your cycle, just add your order number at checkout to combine your order and receive free shipping. Each plant is individually wrapped, taped and stuck to the base of the box. Dispatching via AusPost takes a lot of care and detail. Regional orders are charged at $3 per item. $5.95 handling fee is applied to all orders for cardboard, packing and dispatch. Those outside of the 50km zone can shop in our Regional store and deliveries are sent via Australia Post. Orders up to 50km outside of the CBD are hand delivered to your door.
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